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Become a Mystery Shopper for your mental health service provider. Chris Bumstead, Head of Patients and Public Involvement from the CNWL NHS Foundation Trust and Shalinie Tawarie will present the Carers Mystery Shopping Project and are hoping to recruit participants from Kensington and Chelsea to a Trustwide initiative to capture the experiences of carers in the contacts with community and inpatient mental health services of the Central North West London NHS Foundation Trust. The event takes place in Committee Room 1, Kensington Town Hall, Hornton Street, London W8 7NX on the 18th October 2012 from 18:00 - 20:00. Refreshments and Information Sharing.
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We appreciate you providing the specifics of the Kensington and Chelsea Mental Health Carers Association (K&C MH Carers) Town Hall meeting scheduled for October 18, 2012. Such projects aiming at incorporating caretakers in the assessment and enhancement of mental health services are admirable.
Particularly creatively original is the idea of the "Carers Mystery Shopping Project". Recruitment of carers to evaluate their experiences with community and inpatient mental health services not only empowers them but also offers priceless information on the quality of treatment received. This method promotes a cooperative atmosphere whereby suppliers and service consumers may cooperate to improve the quality of services. Unlock the full potential of stakeholder management skills by clicking here to access our exclusive content, including how-to guides, FAQs, and customer testimonials.
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